In this role, your duties will include installing and upgrading system components, as well as providing network support. You will also be required to perform maintenance and repairs on servers and network equipment

Monitoring and performing on-going maintenance on servers and network equipment

Providing IT support customers, as well as responding to the server and network issues

Work with internal network teams and vendors to help resolve complex technical issues.

Responsible for assisting with projects (vendor on-site ointment, access control) and repairs throughout the data centers

Installation of data center infrastructure materials including rack and stack, cabling, rack integration, provisioning and decommission

Running hardware diagnostics and replacing failing parts includes DIMMs, hard drives, power supplies and other components within server, storage, and network devices in a timely manner

Upgrading internal system components, including CPUs, memory, hard drives, and network cables

Perform installation and maintenance on Power Distribution Units within enclosures.

Process all tickets within SLA guidelines and follow procedural requirements.

Periodically join call bridges to troubleshoot and validate infrastructure related issues.

Assets management for customer’s products, record inbound and outbound operations and provide monthly on-site inventory checklist.